Calio AI

Welcome to Calio AI, operated by ALMAR MEDIA LIMITED (“Company,” “we,” “our,” or “us”). By downloading, accessing, or using the Calio AI mobile application (the “App”), you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the App.

1) Use of the App

The App provides AI-assisted calorie estimation and fasting tools for personal, non-commercial use. You must be at least 18 years old (or the age of majority in your jurisdiction) and comply with all applicable laws. You are responsible for your device, internet connection, and any charges incurred.

2) Health & Safety Disclaimer

The App provides general health and nutrition information only. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The App is not suitable for emergency use or to manage medical conditions. Always consult a qualified healthcare professional before making changes to your diet, exercise, or fasting routine—especially if you are pregnant, nursing, have diabetes, eating disorders, or other health conditions. You use the App at your own risk.

3) Accounts & Security

You may use the App with or without an account (where available). If you create an account, you are responsible for safeguarding your credentials and restricting access to your device. You must promptly notify us of any unauthorized use or security incident. We may require additional verification to confirm your identity.

4) Subscriptions, Trials & Payments

• Billing via Apple. Subscriptions and in-app purchases are processed by the Apple App Store. We do not receive or store payment card details. Refunds are handled under Apple’s policies.
• Auto-renewal. Subscriptions automatically renew at the end of each term unless canceled at least 24 hours before renewal in your Apple subscription settings.
• Free trials & promos. If offered, trials convert to paid subscriptions unless canceled before the trial ends. Pricing and promotions may vary by region.
• Price changes. We may change subscription pricing or features. Apple may notify you of changes; continued use after a change constitutes acceptance.
• Cancellation. Manage or cancel at any time in your Apple ID subscription settings. Deleting the App does not cancel your subscription.
• Taxes. Prices may be inclusive or exclusive of taxes depending on local rules; taxes may be collected by Apple.

5) Intellectual Property & License

The App, including all software, content, trademarks, logos, and design elements, is owned by ALMAR MEDIA LIMITED or its licensors and is protected by law. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App on devices you own or control for personal, non-commercial purposes.

Feedback. If you send ideas, suggestions, or feedback, you grant us a worldwide, royalty-free, perpetual license to use and incorporate them without compensation or obligation.

6) Acceptable Use

You agree not to:

• Use the App for unlawful, harmful, or misleading purposes, or to infringe others’ rights.
• Access or probe non-public areas, bypass security, or interfere with operation or users.
• Reverse engineer, decompile, or attempt to derive source code (except to the extent permitted by applicable law).
• Use bots, scrapers, or automated means without our prior written consent.
• Upload malware, spam, or content that is illegal, abusive, or violates third-party rights.
• Resell, rent, lease, or provide the App to third parties as a service.

7) Third-Party Services

Certain features rely on third-party services, including without limitation: Passio AI (food image recognition), OpenAI (text generation), and AppsFlyer (analytics). Your use of such features may be subject to their terms and privacy policies. We are not responsible for third-party services, availability, or outputs. We do not control and do not store your payment data; payments are handled by Apple.

8) Availability & Changes

We may modify, suspend, or discontinue the App (or any feature) at any time, including for maintenance, security, or legal compliance. We may push updates or require you to update to continue using the App.

9) Disclaimers

To the maximum extent permitted by law, the App is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or quiet enjoyment. We do not warrant that the App will be error-free, uninterrupted, or that results will be accurate or reliable.

10) Limitation of Liability

To the maximum extent permitted by law, in no event will ALMAR MEDIA LIMITED, its affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the App.

To the extent any liability is not excluded, our aggregate liability for all claims relating to the App shall not exceed the amounts you paid (if any) for the subscription to the App in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the fullest extent permitted by law.

11) Indemnification

You agree to defend, indemnify, and hold harmless ALMAR MEDIA LIMITED, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or misuse of the App.

12) Suspension & Termination

We may suspend or terminate your access to the App at any time with or without notice if we believe: (a) you have violated these Terms or applicable law; (b) your use poses a risk to the App, users, or third parties; or (c) we are required to do so to comply with law or App Store policies. Upon termination, your license ends and you must stop using the App. Sections that by their nature should survive (e.g., IP, disclaimers, liability limits, indemnity, governing law) will survive.

13) Governing Law & Venue

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-laws rules, and you submit to the exclusive jurisdiction of the courts of Hong Kong. If you are a consumer resident in a jurisdiction that grants mandatory consumer protections, these protections remain unaffected.

14) App Store Terms & Apple

• You acknowledge these Terms are between you and ALMAR MEDIA LIMITED, not Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to furnish maintenance or support for the App.
• In the event of a failure of the App to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any) for the App in accordance with its policies; to the maximum extent permitted by law, Apple has no other warranty obligation.
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting,” and you are not listed on any U.S. Government list of prohibited parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

15) Changes to the Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable notice (e.g., in-App notice). Changes take effect when posted or on the stated effective date. Your continued use of the App after changes become effective constitutes acceptance.

16) General

• Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
• Assignment. You may not assign these Terms without our consent. We may assign them without restriction.
• Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.
• Entire Agreement. These Terms constitute the entire agreement between you and us regarding the App and supersede prior agreements.
• No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Language. If we provide a translation, the English version controls in case of conflict.

17) Contact

ALMAR MEDIA LIMITED
RM D5, 5/F, King Yip Factory Building
No. 59 King Yip Street, Kwun Tong
Hong Kong

Email: hello@calioai.com