Calio AI – Help & FAQs

All billing is handled by Apple. You can cancel anytime:

1. Open Settings on your iPhone/iPad.
2. Tap your Apple ID > Subscriptions.
3. Select Calio AI and tap Cancel.

Deleting the app does not cancel a subscription. Apple’s terms apply for renewals and refunds.

1. Install Calio AI from the App Store.
2. Open the app > go to the paywall or settings.
3. Tap Restore Purchase and confirm with your Apple ID.

No. All meal, calorie, and fasting data is processed and stored locally on your device. We don’t store your data on our servers.

We use limited product analytics (installs, opens, conversions). We don’t keep analytics data on our own servers.

Calorie and macro estimates depend on lighting, angle, portion size, and dish complexity. For best results:

• Good lighting and a clear top/angled shot of the full plate.
• Include a common object (fork/phone) for scale when possible.
• Use manual edit to adjust portions if needed.

Camera lets you scan meals for nutrition estimates. Notifications can remind you about fasting windows or logging. You can disable either anytime in iOS Settings.

Purchases and refunds are managed by Apple. To request a refund, visit reportaproblem.apple.com.

• Force-close and reopen the app.
• Check App Store for updates.
• Verify internet connection and iCloud sign-in.
• Re-run Restore Purchase if subscription isn’t recognized.
• Reinstall the app (your on-device data may reset).

No. Calio AI is for general wellness only and is not a medical device. Always consult a qualified professional before changing your diet or fasting routine.